Damien Hirst at Tate Museum


Random musings, tales of my travel, etc.

On Company Values and Culture

Company culture is just the way that people interact with each other. It's the actions everyone does individually that build a company culture. In effect, a good company culture is analogous to an effective company process. If you have a good culture, you generally won't need much process, and if you have a good process you can maintain culture more easily.

I've spent a lot of time over the past few years thinking about culture, values, and process (especially in tech) and I've collected a bunch of resources on this. I thought I'd share some of my favorites in one place, in case anyone wants some light reading :)


Valve employee handbook - If you're only going to read one, read this one. It's one of the earliest culture decks I've seen and still really good.

Netflix culture deck - Classic. Solid.

Spotify culture video series - these are surprisingly good.

Hubspot culture deck and a blog post from the CEO explaining why he spends so much time thinking about and defining values.

Zappos slide deck on happiness and culture - They have an *awesome* customer service culture that I think we could take a lot of inspiration from.

This series of posts by the CEO of Treehouse (ed tech software) about the role of management, culture, etc.

Letter from the AirBnB CEO on why culture matters and a more specific post on the engineering culture at AirBnB.

The Cabal process that Valve used to make Half Life 2. It was so successful they now use it for most everything.

Book about culture and leadership at Pixar - The full book is a really great read with lots of lessons about how to build a successful, creative company. Here's a shorter summary of the most important take-away, the Pixar Braintrust.

HBR article about management and values at Morning Star foods (ie. this isn't just tech)


Andrew Carman